WOMEN IN TECH BLOG SERIES

LEADING THROUGH INNOVATION: A WOMAN'S PERSPECTIVE IN GOVERNMENT TECHNOLOGY

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Written By: Jennifer Frazier, Strategic Alliance Manager – Public Sector, PagerDuty

Jennifer Frazier has over 25 years of experience in the technology sector, specializing in public sector sales and channel management, currently serving as the Strategic Alliance Manager for the Public Sector at PagerDuty.  Jen and her husband Kevin live in Washington, DC, where they can be found cheering on the Commanders (NFL). 

In her free time, Jen loves reading historical nonfiction books, tending to her English garden and volunteering in the DC metro area by sharing comfort from the scriptures and building and renovating houses of worship. 

The government contractor space has long been characterized by traditional hierarchies and established methodologies, yet the challenges facing our public sector today demand fresh perspectives and creative problem-solving. As a woman in technology, I’ve found that diverse viewpoints aren’t just valuable – they’re essential to breaking through the conventional thinking that often limits innovation.  If you are a woman who has not engaged or worked in this space before but you’d like to, there is certainly a place for you! The ability to approach complex problems with empathy, collaborative leadership, and a willingness to challenge the status quo brings a dimension of insight that strengthens teams and delivers better outcomes for the agencies we serve. When we bring our full selves to the table, we don’t just participate in the conversation; we fundamentally change it. 

Service to the American public through government contracting is one of the most meaningful callings in technology. Every solution we architect, every system we modernize, and every inefficiency we eliminate has a direct impact on citizens’ lives: from veterans quickly accessing healthcare to families receiving critical food and housing services. This work transcends profit margins and quarterly earnings; it’s about strengthening the infrastructure that ensures that the government can effectively serve all Americans. The privilege of contributing to this mission, of knowing that our technical expertise translates into tangible public good, is what makes this career path not just professionally rewarding but deeply purposeful.

We stand at a remarkable inflection point where traditional IT approaches are converging with transformative technologies like Generative AI and Agentic AI. This moment demands more than technical competence; vision, adaptability, and the courage to guide risk-averse institutions through unprecedented change are required. The opportunity to help government agencies harness AI’s potential while navigating complex security, ethical, and operational considerations is exhilarating. As women in this space, we have the chance to shape how these technologies are implemented, ensuring they’re deployed thoughtfully, equitably, and effectively. This isn’t just about modernizing systems; it’s about reimagining what’s possible when innovation meets responsible technology and public service.